No-Code Chat Agents
At KovexAI, we create chat agents for customer service, internal support, and sales using our no-code platform. You can launch a first version in hours, with clear flows, consistent responses, and real scalability.
When you need to go further (integrations, business data, complex rules), we connect it with your systems to automate tasks end-to-end.
Ideal For
What's Included
Conversational flow design (goals, tone, limits, handoff).
Knowledge loading/curation (FAQs, documentation, policies).
No-code platform configuration (intents, forms, validations).
Human handoff (when applicable) and conversation logging.
Measurement and continuous improvement (by stages).
Use Cases
Quote / Schedule
Captures data, validates info, and routes to the right area.
Support
Ticket tracking, password resets, guided steps.
Operations
Status checks ('my order?', 'my application?').
Sales
Product recommendations and FAQs with CTA.
Typical Integrations
How We Implement
Diagnosis
Goals, audiences, what to automate first.
Design
Flow, prompts, rules, and content.
No-Code Implementation
Configuration and testing.
Integrations
APIs, webhooks, security (if applicable).
Go-live + Optimization
Monitoring, metrics, and improvements.
Key Metrics (KPIs)
% of conversations resolved without human (containment).
Time to first response and time to resolution.
Conversion rate (lead / appointment / booking).
Frequent topics and drop-off points.
Want to see how it looks for you? Request a demo and we'll show you a real flow with your data.
Request a DemoFAQ
How long does it take to go online?
A first version usually takes hours; depends on content and integrations.
Can it hand off to a human?
Yes, with context so the team continues without repeating questions.
Can it use our documentation?
Yes. We curate and structure your content for consistent answers.
How do we avoid hallucinations?
We define limits, validations, sources, and an escalation flow.
What channels does it support?
Web/portal and internal channels; can integrate with others depending on your stack.
Are conversations logged?
Yes, with traceability for audit and improvement.
Can the tone adapt to our brand?
Yes: style, formality, vocabulary, and error messages.
What if our info changes?
We update the knowledge and measure impact; improvement is continuous.