Intelligent Voice Agents

We implement voice agents to automate phone support and outbound campaigns, with natural conversation, data capture, and human handoff when needed.

We use our platform to design flows without code, and for deep integration, we connect the agent with your telephony and internal systems.

Ideal For

24/7 Phone Reception.
Confirmations and reminders (appointments, payments).
Friendly collections / follow-up.
Call centers reducing operational time.

What's Included

Conversational script design by scenario.

Data capture and validation (ID, dates).

Telephony integration.

Silence handling and handoff.

Call metrics.

Use Cases

Book Appointment

Identifies customer, proposes times, confirms.

Support

Classifies intent, guides steps, transfers.

Confirmation

Calls, confirms, reschedules or cancels.

Typical Integrations

Telephony/PBX (SIP/Trunk/IVR). CRM/Helpdesk. Calendars / scheduling. Email notifications.

Implementation

1

Objectives

What to automate first.

2

Scripts

Design by intent and error handling.

3

Implementation

Setup and testing.

4

Integration

With telephony and systems.

5

Tuning

Monitoring and expansion.

KPIs

πŸ“Š

% calls contained vs transferred.

πŸ“Š

Avg duration and drop-off.

πŸ“Š

Data capture accuracy.

πŸ“Š

Conversion (appointments/payments).

If you have telephony, we integrate; if not, we guide you to the best option.

Request Demo

FAQ

Can it transfer to an operator?

Yes, with context transfer.

What if the user is silent?

We define retries and soft close.

Can it verify identity?

Yes: data validation rules.

Can it log to CRM?

Yes, via integration.

How long for v1?

Usually 1–3 weeks.

Outbound campaigns?

Yes, with scripts and metrics.

Languages?

Configurable by language and tone.

Quality control?

Conversation QA and iterative tuning.