AI Agents for Business
At KovexAI we implement AI agents for chat and voice to answer questions, capture structured data, and trigger real actions in your systems. It’s not just about replying: we design controlled flows, validate information, and integrate with CRM/ERP/APIs to automate end-to-end processes.
You can build and manage agents with our no-code platform, and when needed, we develop custom components and integrations to ensure accuracy, control, and scalability.
Ideal For
What's Included
Conversation flow design (goals, tone, boundaries, fallbacks).
Knowledge base setup (FAQs/docs) and continuous improvement.
No-code configuration (intents, forms, validations).
System integrations (scope-based): CRM, ERP, APIs, email, etc.
Analytics: containment, conversions, timings, data quality.
Agent Types
Chat agents
For web and internal support.
Voice agents
For inbound/outbound calling with transfer and data capture.
Hybrid agents
Combining chat + voice with shared rules and integrations.
Implementation Process
Goals and prioritization
Diagnose what to automate.
Flow + content design
Edge cases and escalation.
Platform implementation
Testing with real cases.
Integrations
Observability and actions.
Go-live and optimization
KPI driven adjustments.
KPIs
Containment rate.
Time to first response / resolution.
Conversion (appointments, bookings, qualified leads).
Data capture accuracy and reduced rework.
Tell us about your operation and we'll propose a staged plan: demo → pilot → scale.
Request DemoFAQ
Can the agent perform actions in my systems?
Yes, via APIs/webhooks with permissions and rules.
Can it hand off to a human?
Yes, with full context transfer.
No-code vs custom development?
No-code speeds up launches; custom is for complex rules and deeper integrations.
How do you ensure quality and safety?
Validations, strict boundaries, audit trails, least-privilege access, and KPI-driven iteration.
How fast can we launch?
An MVP is typically achievable in 1–3 weeks depending on scope.